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Dedicated Care Built On Trust And Experience

We built Serenity Skincare and Massage to provide reliable, personalized care for individuals who want more than a routine spa visit. Our goal has always been to create a space where clients feel comfortable, supported, and confident in the services they receive. With over 10 years of experience, we have developed an approach centered on consistency, attention to detail, and results you can depend on.

Our journey is led by Lindsey Marcum, whose passion for skincare, massage, and holistic wellness shaped everything we do today. As a licensed professional in massage, esthetics, and healing practices, Lindsey focused on building a business that prioritizes both results and relationships. We understand that every client has unique needs, which is why we take the time to listen, assess, and customize each service.

As a locally owned and woman-owned business in Powell, OH, we take pride in serving our community with care that feels personal and dependable. Whether you are visiting for skincare, massage therapy, or waxing services, our focus is always on delivering a consistent experience you can trust.

We believe that wellness should feel approachable and reliable. That is why every visit is designed to provide not only visible results but also a sense of comfort and connection. When you choose Serenity Skincare and Massage, you are choosing a team that values your time, your goals, and your overall well-being.

 

Meet the Founder

I’m Lindsey Marcum, founder of Serenity Skincare and Massage. My journey into healing began through my own experiences of overcoming challenges, learning resilience, and discovering the importance of caring for the body, mind, and spirit.

Life has taught me that healing is not always a straight path. It requires courage, patience, wisdom, and the ability to reconnect with yourself, even during difficult seasons. Those experiences have shaped the way I care for others and the safe space I strive to create for every client who walks through my doors.

With over a decade of experience as a licensed esthetician and massage therapist, I combine therapeutic touch, somatic techniques, customized skincare, and compassionate care to help others release stress, restore balance, and feel supported in their own healing journey.

Serenity was created from a desire to give others what we all need at times: a place to slow down, feel cared for, and reconnect. My mission is to use my healing hands and experience to remind people that they are worthy of care, restoration, and moments of peace.

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Heather Cauffield

Meet Heather, Licensed Esthetician “A safe place, just for you, to relax, reset, and let your natural radiance shine.” Heather brings a warm, nurturing glow to everything she touches—especially when it comes to skin! Heather believes true beauty starts from within, taking a holistic approach focused on how the body, mind, and soul glow through the skin from the inside out. Whether you are looking to unwind from a busy week or target specific skin goals, her treatment room is designed to be a peaceful sanctuary—a safe place completely dedicated to helping you relax, reset, and recharge. Committed to providing the highest level of care, Heather is constantly continuing her education, mastering advanced modalities, and staying at the forefront of skincare science to better serve her clients. When she isn’t transforming skin or expanding her expertise, Heather is likely watching her daughter play softball, tending to their beloved pets (including a very special bunny!) or cruising around the ocean. Come experience a treatment tailored just for you and discover what it truly means to glow from the inside out!

about

Care You Can Trust Every Visit

Our Values

Principles That Guide Every Service

Our Values

Consistent And Reliable Care

We believe that dependable service is the foundation of trust. Every client who walks through our doors should know they will receive the same level of attention, professionalism, and care each time they visit. We focus on building routines that deliver consistent results, whether you are coming in for skincare, waxing, or massage therapy.

Our team follows proven processes that ensure your experience is smooth from start to finish. From consultation to treatment and follow-up, we prioritize clear communication and thoughtful care. This consistency helps clients feel confident in their decision to return, knowing they can expect the same quality every time.

No two clients are the same, and we treat every service as an opportunity to meet your individual needs. We take the time to understand your concerns, preferences, and goals before recommending treatments. This allows us to create a plan that works specifically for you.

Whether you are addressing skin concerns, muscle tension, or overall wellness, our personalized approach ensures that your care is tailored to deliver meaningful results. We focus on building long-term relationships by providing solutions that evolve with your needs.

Being part of the Powell, OH community means everything to us. As a locally owned business, we are committed to creating a welcoming space where clients feel comfortable and valued. We believe in building lasting connections with the people we serve.

Our goal is to provide more than just services. We want every visit to feel like a positive experience where you can relax, recharge, and trust the care you receive. By staying connected to our community, we continue to grow while maintaining the personal touch that defines our business.

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Schedule Your Visit With Our Team

Fill out the form to schedule your skincare or massage service. We will help you choose the right treatment based on your needs and availability.